Catholic Care: Care when you need it most.

“Pope Francis constantly calls us to move beyond the security of status quo and take the risk of going to the periphery.

It is that precarious liminal space where the true cost of our discipleship is counted, because we dare to walk with the Samaritans of our time, just like Jesus did before us. They could be asylum seekers, the homeless, the Indigenous, the victims of injustice, the Muslim refugees, the LGBTQIA+ persons et cetera. The crisis of diminishment that we face allows us an opportunity to divest ourselves of all the unnecessary trappings, to focus on what is our core mission, to act more prophetically and to live more fully, more creatively, more boldly, more at the periphery”.

Most Reverend Vincent Long Van Nguyen OFM Conv DD STL
Bishop of Parramatta
Bishop Vincent Long OFM Conv.

Our Mission

We are called to continue Jesus’ ministry in the Western Sydney and the Blue Mountains community by showing His compassion to all.

Inspired by his message, we offer special care for the most vulnerable, disadvantaged and marginalised members of our community, regardless of their beliefs, religion, gender, ethnicity, age or socio-economic circumstances.

We connect people and families to enable them to be supported and live a meaningful life with dignity, purpose, and peace.

Our vision and mission are supported by our core values, which underpin our activities and drive our commitment to providing high quality and compassionate social services through our facilities, programs and initiatives.

Our Values

Gratitude and love
Availability
Advocacy
Trust
Perseverence

Our Strategic Goals

Our strategic direction sets out our priority goals to achieve our mission.

Each strategic goal is underpinned by the 5 Ps.

1. Participants

  • Engage with our clients and consumers.
  • Sharpen focus on families at risk, child education, improving mental health and wellbeing for isolated individuals and groups.
  • Assess client satisfaction and outcomes to inform continuous improvement.

2. Programs

  • Deliver focused and engaging programs.
  • Deliver measurable benefits to targeted client groups.
  • Target programs to reach more people in a sustainable way.
  • Undertake market research to identify opportunities and develop plan.

3. People

  • Strengthen leadership and teams: build capacity, resourcing and capabilities.
  • Engage closer with staff, partners, stakeholders and volunteers.
  • Involve staff in the delivery of strategic directions to create ownership and improve accountability.
  • Assess skills of staff and volunteers to identify immediate training and development needs and opportunities.
  • Engage with Diocesan staff to support our initiatives

4. Positioning

  • Build our public brand presence and reputation.
  • Be a recognised leader and trusted provider of social services.
  • Be a trusted partner with government, private and not-for-profit organisations, and forge stronger government relations for grants.
  • Deliver a measurable and reportable impact in the Diocese.

5. Performance

  • Refine governance and compliance processes to meet deadlines.
  • Achieve financial targets for each year.
  • Review and enhance organisational systems and processes for effective case management.
Download our Strategy 2024-2027

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